Shipping Policy

Last updated: May 2026

Thank you for shopping with Another Matcha.
Each order is carefully packed and prepared with care from the United Kingdom.

Processing Times

Orders are typically processed within 1–3 business days after your order is placed.

During launches, restocks, holidays, or busy periods, processing times may be slightly longer. If there are any significant delays, we will contact you via email.

UK Shipping

We currently ship throughout the United Kingdom.

Estimated delivery times:

Standard UK Shipping: 2–5 business days
Express Shipping (if selected): 1–2 business days

Shipping rates are calculated at checkout based on your location and order size.

International Shipping

We hope to offer international shipping in the future.

At this time, we are primarily focused on UK orders while we grow and ensure the best possible experience for our customers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Please allow some time for tracking updates to appear after dispatch.

Customs & Duties

For any future international orders, customers may be responsible for customs duties, taxes, or import fees charged by their country.

Another Matcha is not responsible for delays caused by customs processing.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.

We are unable to guarantee changes once an order has been processed. Orders returned due to incorrect address information may require additional shipping fees to resend.